Our client is a Hertfordshire based Regional Heating Contractor providing commercial and domestic heating to public sector clients throughout London and the Home Counties. The company repairs, maintains and installs gas heating systems within many registered social housing and local authority properties.
Why the client approached us
Having delivered the highest quality score for a previous tender, the client was keen to engage our services for this high-profile tender for a G15 housing association. As a Regional Heating Contractor, the client needed support with a tender that would allow the provision of heating servicing, maintenance and installation across London specific Lots.
How we added value
We supported the client throughout the procurement process, at both the PQQ, tender and also the Interview stage, highlighting the strength and quality of their proposal with specific and relevant examples. This gave the client the confidence in our client’s experience and capability of delivering the services required to consistently high-quality standards.
Propeller were responsible for writing responses for quality and technical questions, including; demonstrating evidence of successfully delivering the gas servicing and maintenance works contract, how the appointment of the client benefited the contracting authority and its residents, and how the organisation implemented GDPR effectively for compliance.
Our team revisited and reviewed the ITT submission and PQQ to ensure that the interview content was consistent. We were responsible for gathering information on the following topics:
- Partnering & Partnership Development
- Performance Management
- Customer Management
- Social Value
- Value for Money
We gathered content and compiled a presentation for the client’s interview and we coached them on how to be successful at the interview stage. They found this extremely beneficial, as it gave them the confidence to succeed.
Our client won the contract for their preferred lot area.
Awarding Authority: G15 Housing Association
Sector: Social Housing
Want to find out more about our previous work with this client? You can read about it here.