This week Propeller Studios made live a bespoke computer application to manage a gas servicing and repair contract for 16,000 homes. The project was designed, programmed and tested within an eight week period. The solution facilitates the two way exchange of data between a contractor’s computer system and ProMaster and Orchard, which are commonly used by housing associations to manage gas servicing work.
After agreeing a new multi-million pound contract to undertake the work, an existing client approached us to provide the IT solution because of our outstanding eleven-year track record of delivering projects of a similar nature, on their behalf.
The new system checks for and imports changes in either the client’s or supplies systems. The frequency that information is exchanged can be set depending on project requirements. It covers a wide range of activities such as repair requests, service activities, appointment processes and updating asset information. It is also capable of managing multiple contracts for any number of clients.
With just eight days to go before the contractual start date, our clients supply chain partner notified the project management team that they were unable to provide the repairs module to the specification that had been agreed. As a consequence, we built in the additional functionality required to overcome the problem at extremely short notice.
Praise has been forthcoming from a number of parties:
“Thanks very much Andy for the really hard work you, Seb and Chet have put in under extremely difficult circumstances. You have pulled everything out of the hat, especially in the last couple of weeks. Without your agility we would have faced a big challenge.”
IT Operations Manager
“Please accept my thanks for your fantastic help and support through what has been a difficult and challenging period. The fact that we are where we are is testament to your great work and the tremendous determination demonstrated by Di, Terri and Kain. Looking forward to working with you again in the future.”
Our client wanted to pass on how brilliant Propeller Studios are;
“Thank you very much for your efforts, I really appreciate what you have done.
While we haven’t been able to go-live with Orchard until Monday you have been able to pull it out of the bag for ProMaster.”
Change project manager, client team
“We have worked with many developers, Propeller are by far the best. We have worked with Propeller before and they were brilliant, they have been brilliant again. You are lucky you have them working for you.”
Application Support Analyst, client team