Our client are an SME builder based in Northampton with a successful history delivering repairs and planned maintenance to local authority and housing association clients in the Northampton area. They work primarily in the social housing and education sectors. They also have their own in house M&E business.
Why they approached us:
Our client started using Propeller for bid writing services in late 2015 recognising that they needed to improve their performance on public sector tenders if they were to grow their business. They had been working for an organisation responsible for the management of council housing services on an ad hoc basis for many years when this organisation decided to go down a framework procurement route.
Being included in this framework was therefore extremely important for the future success of the business.
Our added value:
- Helped our client identify suitable evidence to demonstrate their ability and competence.
- Identified added value and helped our client to understand the importance of capturing added value for use in tenders.
- Helped our client understand ‘value’ from their end client’s perspective and recognise their own USPs (small, personal service, family-run, local to Northampton, local knowledge, local employer) and present them as strengths which aligned to the organisation’s values
- Answer plans which focused on scoring top marks through structured responses backed by relevant and credible evidence.
The framework was divided into 7 Lots, and our client tendered for Lots 1, 3, 5, 6 and 7. We helped them to be successfully appointed to all 5 Lots. This is worth £2m across the 4 year contract.
Since using Propeller our success rate at PQQ and ITTs has improved dramatically with the feed back from our clients for our submissions as being excellent. Sue has managed to capture the service we pride ourselves on and deliver on site perfectly with her fantastic writing skills producing amazing method statements and case studies.
End Client: Northampton Borough Council
Form of contract: JCT Measured Term 2011
Sector: Social Housing
Size of business: SME