The UK division of an established international provider of electronic security services, which has been supplying global financial institutions for the past twenty five years, came to us for help with a must-win bid with Barclays Corporate and Investment Bank (CIB) and Barclays Wealth and Investment Management clusters, collectively referred to as CIBWM.
CIBWM is a UK-based financial services group, with a very large international presence in Europe, the USA, Africa and Asia. It is engaged primarily in banking, investment banking and investment management. In terms of market capitalisation, CIBWM is one of the largest financial services companies in the world, which has been involved in banking for over 300 years and operates in over 60 countries.
The tender was to cover several complimentary services relating to the management of our Client’s electronic security systems. Our Client offers three main system types – Access Control, CCTV and Intruder Detection – and six main services areas – Equipment Supply, Installation, Maintenance, Technical Support, Integration and Account Management.
Our Client approached us as they needed to re-bid for the contract. It was recognised that competition was strong and they could not rely solely on having a pre-existing relationship with the end-Client, given the procurement process that the end-Client operates. Our Client needed to ensure that they submitted a high quality RFP (Request for Proposal) that addressed all the requirements and Client drivers. They wanted a fresh perspective on their previous RFP, as simply resubmitting an updated version would not be advantageous, given the strong competition.
Propeller ran a Bid Facilitation Workshop with the Client, provided skeleton answer plans for the Technical Security Services Questionnaire, and reviewed and edited our Client’s draft responses to create compelling answers and a high quality final response.
Our Client was delighted to announce that the tender was successful and they were reappointed to deliver electronic security services to CIBWM.
End Client: Barclays Corporate and Investment Bank
Service Type: Graphic design of response documentation, Project management and tender strategy, Review of written quality submission
Sectors: Facilities Management Mechanical and Electrical
Full Services Listing: