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A bospoke computer solution from Propeller Studios

Propeller Studios deliver bespoke application in just 8 weeks

Propeller Studios deliver bespoke application in just 8 weeks

This week Propeller Studios made live a bespoke computer application to manage a gas servicing and repair contract for 16,000 homes. The project was designed, programmed and tested within an eight week period. The solution facilitates the two way exchange of data between a contractor’s computer system and ProMaster and Orchard, which are commonly used by housing associations to manage gas servicing work.

After agreeing a new multi-million pound contract to undertake the work, an existing client approached us to provide the IT solution because of our outstanding eleven-year track record of delivering projects of a similar nature, on their behalf.

The new system checks for and imports changes in either the client’s or supplies systems.  The frequency that information is exchanged can be set depending on project requirements. It covers a wide range of activities such as repair requests, service activities, appointment processes and updating asset information. It is also capable of managing multiple contracts for any number of clients.

With just eight days to go before the contractual start date, our clients supply chain partner notified the project management team that they were unable to provide the repairs module to the specification that had been agreed. As a consequence, we built in the additional functionality required to overcome the problem at extremely short notice.

Praise has been forthcoming from a number of parties:

“Thanks very much Andy for the really hard work you, Seb and Chet have put in under extremely difficult circumstances. You have pulled everything out of the hat, especially in the last couple of weeks. Without your agility we would have faced a big challenge.”
IT Operations Manager

“Please accept my thanks for your fantastic help and support through what has been a difficult and challenging period. The fact that we are where we are is testament to your great work and the tremendous determination demonstrated by Di, Terri and Kain. Looking forward to working with you again in the future.”
Operations Director

Our client wanted to pass on how brilliant Propeller Studios are;

“Thank you very much for your efforts, I really appreciate what you have done.
While we haven’t been able to go-live with Orchard until Monday you have been able to pull it out of the bag for ProMaster.”
Change project manager, client team

“We have worked with many developers, Propeller are by far the best. We have worked with Propeller before and they were brilliant, they have been brilliant again. You are lucky you have them working for you.”
Application Support Analyst, client team

For more information, please contact or complete a contact form.

Social housing

Helping a local business on to a local framework

Helping a local business on to a local framework

Our client are an SME builder based in Northampton with a successful history delivering repairs and planned maintenance to local authority and housing association clients in the Northampton area. They work primarily in the social housing and education sectors. They also have their own in house M&E business.

Why they approached us:

Our client started using Propeller for bid writing services in late 2015 recognising that they needed to improve their performance on public sector tenders if they were to grow their business. They had been working for an organisation responsible for the management of council housing services on an ad hoc basis for many years when this organisation decided to go down a framework procurement route.

Being included in this framework was therefore extremely important for the future success of the business.

Our added value:

  • Helped our client identify suitable evidence to demonstrate their ability and competence.
  • Identified added value and helped our client to understand the importance of capturing added value for use in tenders.
  • Helped our client understand ‘value’ from their end client’s perspective and recognise their own USPs (small, personal service, family-run, local to Northampton, local knowledge, local employer) and present them as strengths which aligned to the organisation’s values
  • Answer plans which focused on scoring top marks through structured responses backed by relevant and credible evidence.


The framework was divided into 7 Lots, and our client tendered for Lots 1, 3, 5, 6 and 7. We helped them to be successfully appointed to all 5 Lots. This is worth £2m across the 4 year contract.

Since using Propeller our success rate at PQQ and ITTs has improved dramatically with the feed back from our clients for our submissions as being excellent. Sue has managed to capture the service we pride ourselves on and deliver on site perfectly with her fantastic writing skills producing amazing method statements and case studies.

End Client: Northampton Borough Council
Form of contract: JCT Measured Term 2011
Services provided:

Sector: Social Housing
Size of business: SME


Framework success at the first time of asking

Framework success at the first time of asking

Our client, established in 1972 and working primarily in Staffordshire and the Midlands, specialise in providing a one-stop-shop building solution from inception to construction for projects up to £2m in value. Employing a workforce of over 35 local people including site management, site supervisors, joiners, plasterers, groundworkers, bricklayers and labourers. They also use a number of pre-qualified and established local subcontractors to deliver specialist trades.

Why they approached us:

Our client had worked on an ad hoc basis for many years for public sector clients who were starting to use Frameworks as their preferred procurement route. They were also facing increasing competition from national contractors who were becoming increasingly active in their local market.

Our client didn’t have the in-house resource to or skill set to produce the tenders required to continue winning the work.

Our added value:

  • Helping the client identify how their experience could be used to demonstrate their ability and competence.
  • Identifying added value and helping the client to understand the importance of capturing added value for use in tenders.
  • Helping the client understand ‘value’ from the client’s perspective and evidence it in the tender.
  • Answer plans which focused on scoring top marks through structured responses backed by relevant and credible evidence.
  • Bid Managing the preparation and submission processes for a client unfamiliar with framework tenders or electronic submissions, freeing his team to focus on their core roles.
  • Creating a professional, clear and branded document which gave an excellent impression of our clients investment in winning.


We helped our client with both the PQQ and tender stage of the process resulting in their first ever successful framework tender. They were successfully appointed to Lot 1 of the 4 year contract which was worth £15m-£142m total.

“The guys from Propeller were great. Their knowledge in my sector of work was second to none. Meetings with Stuart and Sue were comprehensive, informative and extremely productive. The answers and help given to complete both the PQQ and ITT was first class in so much that we have just gained award of the first framework agreement this company has ever tendered for. Thanks Guys.” Client’s Managing Director

End Client: Local County Council
Form of contract: JCT
Services provided:

Sector: Local Authority
Size of business: 35+ employees

Propeller can be your extra bid resource this summer

Your extra bid resource this summer

Your extra bid resource this summer

With the summer holiday season fast approaching you need to make plans to ensure your bid management and tendering activities continue without disruption.

This is where Propeller Studios can help you.

Our highly skilled bid response team is experienced in writing winning bids for our clients .

Qualified construction professionals with experience from working in both SMEs and national contractors, they are able to craft persuasive and bid winning text.

Our design team are able to produce high quality, professional documents. Either working to your brand guidelines, or creating something new for a special project.

We’re the professional resource your business can rely on.

Contact us today on 01462 440077 or via the contact form on this page if you’d like to find out more about how we can support your team this summer.

Gas Service workrman

Propeller make it a hat-trick of wins

Propeller make it a hat-trick of wins

Our client is a well established, medium sized, regional gas servicing contractor with an exceptional reputation throughout their area of operation.

Why the client approached us:

After two previous successes with us, when our client was presented with a straight to ITT procurement for a social housing provider operating in our client’s key operational area, they came straight to us.

Our added value:

  • Analysis of tender documentation and creation of RFI/answer plan to focus discussion/fact-find
  • Writing tender winning bespoke responses building on previously collected client information combined with our extensive technical knowledge of the sector
  • Described in detail 5 reference contracts which clearly demonstrated their ability to deliver the work required
  • Draft submission was reviewed/approved with only limited amendments
  • Professional production and printing created a high quality submission
  • Produced design, content and script for PowerPoint presentation required at interview stage


Our client was awarded the third tender, which is for the next 3 1/2 years +1 +1 and is potentially worth £825,0000 over the length of the contract.

This completed a hat trick of success for this client which is expected to add approximately £2m to their annual turnover, an increase of 25%.

End Client: Regional housing association.

Form of contract: JCT

Services provided:

Sector: Social Housing and local authority

Size of business: 70 employees

You can read the two previous case studies here
Turnaround in fortunes for gas servicing contractor
Another win for a returning client

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